FAQ
CONTACT
For all enquiries, please email us at:
info@setbyfloss.com
RETURNS POLICY
SHIPPING
How do I apply my press ons?
Start with clean, dry nails.
Gently push back your cuticles and buff the nail plate- this removes shine and helps the adhesive grip better for maximum hold.
Check the sizes for each nail, then apply either glue or sticky tabs (both included). Press down firmly for 10-15 seconds.
Now you’re all set!
Tip: for maximum retention apply glue thinly, first to nail plate and then the same to the press on, then press on firmly.
How do I remove my press ons?
Soak your nails in a bowl of warm, soapy water for 10-15 minutes.
(Tip: for best removal, add a few drops of dish soap and oil - like olive or cuticle oil -to warm water before soaking)
Once the adhesive has loosened, gently lift from the sides with a cuticle stick - no pulling or forcing it off. Should it not be ready, simply put your hands back in the water for an extra 5-10 minutes. This is to avoid damaging your natural nail.
Finish with cuticle oil to nourish your nails. *Remove carefully to keep your set in good shape for rewear.
How long will my press ons last?
Each kit comes with both glue and sticky tabs, so you can choose what works best for you.
With glue, your press one can last up to 2-3 weeks with proper care.
Sticky tabs are a more temporary option, perfect for short term wear - they typically last 1-3 days.
Do you accept custom orders?
Yes! Please reach out via Instagram DM, @setbyfloss or email us info@setbyfloss.co.uk
Please include your sizing and design ideas.
What is included in my order?
All sets come with the following kit:
- Nail file
- Buffer
- Cuticle Pusher
- Alcohol wipe
- Sticky tabs
- Nail glue
What if my press ons don’t fit?
If your press on is too big to apply:
Using the nail file that comes with your order, lightly file the edge at the cuticle area of the press on.
Should they still not fit, or it is too small, please reach out to us with your order number and which nails you need replacements of.
Please note: When you order your replacement press ons, they come with a shipping fee.
Can I reuse my press ons?
Yes! With proper care and gentle removal, your press ons are designed to be reworn.
Just clean off any leftover glue or sticky tabs, store them safely and they’re ready to wear again.